Shipping
All products are made to order: lead time 1-3 working days
Our estimated delivery times are between 3 – 5 working days for major cities and 4 – 7 working days for outlying areas, and are inclusive of the turnaround time.
For international orders (all purchases placed outside South Africa), allow up to 14 working days.
Refunds and Returns
Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Custom-made products will not be considered for refund, exchange or return
Return Policy on Wildstyle Products
- Products will only be considered for refund or exchange if unused and undamaged and in their original condition.
- No products will be considered for refund or exchange thirty (30) days after date of invoice.
- Defective items will be considered for exchange once inspected and signed off as defective by our quality assessor.
- No returns, replacements or exchanges will be considered on a product after 14 days of receiving.
- Products can be returned to Wildstyle in Cape Town.
- All products received for return/exchange will be inspected prior to exchange/refund or credit granted.
- All products collected by our courier for refund or exchange will carry a non-refundable collection fee of R200.
Please ensure that the below is complied with prior to product being presented for return or exchange:
- Copy of original invoice.
- Product still in original packaging.
Points to consider before requesting a refund/exchange or credit:
- Products were used for their intended purpose and are not damaged as a result of usage.
- Products were cared for and cleaned as per care and cleaning instructions.
Please note that products bought at sale prices cannot be refunded, returned or exchanged.
Custom-made products will not be considered for refund, exchange or return.
Contact us at for questions related to refunds and returns.